Terms of Use

1. Acceptance

These Terms of Use (“Terms”) are an agreement between you and Elevate Home Services AI (“Elevate,” “we,” “us,” or “our”). By accessing this website, submitting information, or using the Revenue Leak Diagnostic, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the website.

You represent that you are at least 18 years old and have authority to act for the business you identify.

2. Website and diagnostic

The website provides general information about managed revenue-operations services for home-service businesses. The Revenue Leak Diagnostic uses information and assumptions you provide to produce an estimated opportunity range and possible areas for further review.

Diagnostic outputs are illustrative estimates—not promises, appraisals, financial projections, or guarantees of revenue, bookings, savings, profit, or business performance. Actual results depend on demand, capacity, pricing, reputation, service quality, sales execution, market conditions, data quality, client participation, and implementation.

3. No professional advice

Website content is provided for general business information. It is not legal, tax, accounting, financial, employment, telecommunications, privacy, or regulatory advice. You are responsible for obtaining advice from qualified professionals and for determining which laws, licenses, disclosures, consents, calling-time restrictions, recording rules, marketing rules, and industry requirements apply to your business.

4. Service engagements

Submitting a diagnostic or scheduling a conversation does not create a client, agency, fiduciary, partnership, employment, or exclusive relationship. We may accept or decline any inquiry. No paid service begins until the parties execute an applicable proposal, order form, statement of work, or services agreement.

A signed service agreement may address scope, fees, usage limits, third-party charges, client responsibilities, data processing, service levels, guarantees, attribution, intellectual property, confidentiality, warranties, liability, termination, and dispute resolution. That agreement controls the paid services and prevails over conflicting website statements.

5. Your submissions and responsibilities

You agree to provide information you are authorized to provide and to keep it reasonably accurate. Do not submit passwords, payment-card information, health information, government identifiers, confidential consumer records, or other sensitive data through the public diagnostic.

You remain responsible for your business decisions; customer communications; prices and offers; service delivery; staffing and capacity; CRM records; obtaining legally required consents; maintaining suppression lists; honoring opt-outs; and approving scripts, routing, escalation, and human handoff rules.

6. Email, calls, and texts

If you request information or submit contact details, you authorize us to respond using the channels you select or provide, subject to applicable law and the choices shown at submission. Marketing consent is not a condition of purchase. Message and data rates may apply. You may unsubscribe from marketing email, reply STOP to eligible texts, or tell us to stop calling.

You may not use the website or any Elevate service to send unlawful spam, ignore consent requirements, evade do-not-contact requests, impersonate another party, create fake reviews, or engage in deceptive or abusive communications.

7. Acceptable use

You may not:

• Use the website for unlawful, fraudulent, deceptive, harmful, or infringing activity.
• Attempt to gain unauthorized access to accounts, systems, source code, data, or networks.
• Interfere with website operation, bypass security, introduce malware, or conduct unreasonable automated extraction.
• Misrepresent your identity, authority, company, lead volume, data, or service capacity.
• Copy, frame, resell, or commercially exploit substantial portions of the website without written permission.
• Use outputs to make deceptive performance claims or represent an estimate as a guaranteed result.

8. Intellectual property

The website, branding, copy, designs, graphics, workflows, diagnostic structure, and other materials are owned by Elevate or its licensors and are protected by applicable intellectual-property laws. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to use the website for your internal business evaluation.

Third-party names and marks belong to their respective owners. Their appearance identifies tools around which integrations may be designed and does not imply sponsorship, certification, partnership, or endorsement.

If you send suggestions or feedback, you grant us permission to use them without restriction or compensation, provided we do not publicly identify you without permission.

9. Third-party services

The website may reference or connect to third-party CRMs, field-service systems, communications providers, calendars, analytics services, or other platforms. We do not control those services and are not responsible for their availability, pricing, policies, security, content, changes, or actions. Your use of them is governed by their terms.

10. Guarantees and promotional statements

Any launch guarantee, service credit, fee-coverage promise, pilot offer, pricing statement, or performance commitment shown on the website is subject to eligibility, scope, baseline data, access, approvals, capacity, tracking, attribution, exclusions, limits, and other terms stated in a signed agreement. Website descriptions alone do not create a guarantee or payment obligation.

11. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE, DIAGNOSTIC, CONTENT, AND OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” ELEVATE DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND RESULTS.

We do not warrant that the website will be uninterrupted, error-free, secure, or free from harmful components, or that diagnostic assumptions are complete or correct. Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELEVATE AND ITS OWNERS, PERSONNEL, CONTRACTORS, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL; OR THE COST OF SUBSTITUTE SERVICES ARISING FROM THE WEBSITE OR DIAGNOSTIC.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING FROM THE WEBSITE OR FREE DIAGNOSTIC WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100). A SIGNED SERVICE AGREEMENT MAY PROVIDE A DIFFERENT LIABILITY FRAMEWORK FOR PAID SERVICES. These limits apply regardless of legal theory and even if a remedy fails its essential purpose.

13. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold Elevate and its owners, personnel, contractors, and suppliers harmless from third-party claims, losses, liabilities, and reasonable costs arising from your unlawful use of the website, your submissions, your violation of these Terms, or your infringement of another party’s rights.

14. Governing law and disputes

For paid services, the governing-law and dispute provisions in the signed service agreement control. For website use not covered by a signed agreement, these Terms are governed by the laws of the U.S. state in which Elevate maintains its principal place of business, without regard to conflict-of-law principles. Before filing a claim, each party agrees to make a good-faith effort to resolve the dispute informally for at least 30 days after written notice.

Nothing in these Terms limits rights that cannot lawfully be waived or restricts either party from seeking urgent injunctive relief where appropriate.

15. Changes and termination

We may update the website and these Terms. Changes become effective when posted unless applicable law requires additional notice. Continued use after the effective date means you accept the revised Terms. We may suspend or terminate access if we reasonably believe use violates these Terms, threatens security, or creates legal risk.

16. General terms

If any provision is unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will continue. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a reorganization, financing, sale, or transfer of the business. Headings are for convenience only.

17. Contact

Questions about these Terms can be sent to legal@elevatehomeservices.ai.